Nov. 16-20, 2020 | Riviera Maya, Mexico



Experience the tropical Riviera Maya at the pristine Fairmont Mayakoba, where you’ll be nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons. From the moment you arrive, we’ll be rolling out the red carpet for the VIP treatment that awaits you. Fine dining, exclusive training, and adventurous excursions are a few of the exquisite treats you can anticipate. This is where high tides and good vibes permeate the warm days and starry nights, so don’t miss this chance to rest, relax, and unwind!


  • Four-night hotel stay at the Fairmont Mayakoba
  • US$1,100/CA$1,450 travel cash for two
  • Recognition dinner
  • Exclusive excursions
  • US$50 product coupon


Host Hotel
Fairmont Mayakoba
Carretera Federal Cancún, Playa del Carmen Km. 298,
Riviera Maya – Quintana Roo, MX 77710


How do I RSVP to attend the 2020 IsaRally incentive trip? 

On June 10, 2020 all qualifiers will receive an email with a link to complete your RSVP for the trip. Please complete this process by June 26, 2020 so that we can plan your accommodations. You will not be able to make changes after the RSVP deadline. 

Can I bring a guest? 

Yes! Each qualifying business center is permitted to bring one guest. For each qualifying business center, a total of two people are permitted to attend. 

Can I bring my child as my guest? 

Isagenix is a family company and we are aware that many Associates may want to bring their children with them to Isagenix events. As with all of our guests, we ask that you are considerate of the other attendee’s enjoyment of the event, and that you keep this in mind when you determine the suitability of the event for any children. Please note that some of our excursions for this event have an age limit. 

I want to bring my family and children. What is included if they attend? 

Guests in addition to the one guest per qualifying business center will not be permitted to attend the event’s activities, receptions, etc. and will not receive event gifts or swag items. 

What is the Prize Acceptance Agreement, and do I have to complete it to receive my earnings? 

The prize acceptance agreement (PAA) is required to receive any prize being awarded/given to Isagenix Independent Associates from/by Isagenix. The PAA is a legal document in which those who are awarded or are receiving a prize acknowledge the prize, the terms and conditions under which they receive the prize, and understand that they are responsible for the taxable income reporting of such prize. If you qualify to earn this prize, you may choose to forfeit the prize. Yes, you must accept the terms of the PAA when RSVPing. 

Isagenix is covering my hotel stay. What is included with this? 

Isagenix is covering room, tax and resort fee at the Fairmont Mayakoba Riviera Maya on Nov. 16-20, 2020, (4 nights) for up to double occupancy. As is standard, the hotel requires a credit card on file to cover any additional nights, upgrades, or incidentals during your stay, which will be your responsibility. 

The hotel resort fee includes: 

  • $20 Credit for Sweet Spot per room per stay  
  • $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay 
  • $40 spa treatments credit per room per stay 
  • Complimentary high-speed internet 
  • Complimentary Valet Parking 
  • 24/7 on-property transportation via chauffeured golf carts
  • Guided catamaran tour
  • Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys 
  • Beach volleyball, beach games, and competitions 
  • Complimentary access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm 
  • On-property birdwatching boat tour 
  • Use of bicycles throughout the resort; Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts 

What airport do I fly into? 

Cancun International Airport (CUN). The hotel is approximately 40 minutes from the airport. 

When should I arrive? 

Please arrive anytime on Monday, Nov. 16, 2020. Event Registration will open that afternoon. 

When should I depart? 

There are no planned activities on Friday, Nov. 20, 2020. Hotel check out time is 12:00 PM. It is recommended that you arrive at the airport at least 2 hours prior your scheduled flight departure time. 

What travel documents do I need?  

All U.S. and Canada citizens travelling by air are required to present a passport valid for at least six months beyond the length of their stay in Riviera Maya, but no separate visa is required. 

  • Immigration and Customs Declaration forms are also required to be completed in-flight prior to arrival and presented during immigration. 

I am renting a vehicle and will be parking at the hotel. Will Isagenix cover parking fees? If not, what are the parking rates?  

Isagenix will not cover parking for this event. Complimentary Valet Parking is included in your stay (1 vehicle per room). Gratuity is not included and is at the discretion of the guest. Self-Parking is not available.  


Will my children be able to attend the receptions? 

Children must be a registered guest to attend the Isagenix-arranged receptions.  

How do I connect with fellow IsaRally 2020 qualifiers? 

All IsaRally qualifiers will be added to our private Facebook group shortly after the qualification period ends. Use this group to connect with your fellow qualifiers, share photos of your experience in Riviera Maya, and get excited for the trip of a lifetime! 

I’m not sure what to pack. Do you have any suggestions? 

The average daily temperatures in Riviera Maya range from 73°F to 84°F [22°C to 29°C]. Be sure to check weather conditions leading up to the event so you can pack accordingly. Please bring your own favored Isagenix products to enjoy during the event. 

Can I gift all or a portion of what I earned as part of this promotion? 

No, only the qualifying Business Center can redeem the prizes. You will not receive a cash equivalent or alternative prize for any unused portion of the incentive. Isagenix will report the full value of the incentive as income, even if you use only a portion of the incentive or otherwise gift or transfer all or a portion of the incentive. Consult your tax professional to ensure income is properly reported. 

Can I deduct my out-of-pocket expenses, such as flights and ground transportation, related to these earnings as a business expense? 

Consult the help of a tax advisor. 

Will Isagenix product be available? 

We recommend you bring your most favorite product. 

What can I do to ensure my safety while travelling and attending an Isagenix event? 

In general, you should always be aware of your surroundings when travelling abroad as you are ultimately responsible for your personal safety. When you are in a foreign country or a place you’ve never visited before it’s important to use precautions while on outings and exploring, especially while on your own. Here are some top safety tips you can use while travelling and attending Isagenix events. 

When and how will we receive the US$1,100/CA$1,450 travel cash? 

Travel and meal cash will be paid out via commissions on July 13, 2020. These funds are to assist you with your flight, as well as your meals while in Riviera Maya. 

I am unable to attend the event; will I still receive the travel and meal cash? 

Travel and meal cash will only be given to those that attend the event. If you originally RSVP that you will be attending the event, and later cancel or do not register on-site at the event, all payouts will be deducted from future commissions. 

I also got a $50 product coupon! Where can I use this? 

This coupon will be loaded into your back office for you to use on your next wholesale order.  

Does my $50 product coupon expire?  

Your coupon will expire on December 31, 2020. 

Is there anything else I should know or do?  

Because you will be traveling internationally, we recommend that you contact your cellphone carrier and bank prior to arriving in Mexico. This will help prevent challenges with services after your arrival.